About Us: Stav Sound Services are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contact page.

Payments and Ordering: This website accepts Credit and Debit card payments using the Paypal system.

Simply click the Add to Cart or Buy Now button next to each item you want to purchase.

PayPal opens a new window that displays the contents of your PayPal Shopping Cart, including each item's name, number, quantity and price. It also includes the postage, packing and total.

In this window, you can change the quantity of an item, delete an item from the cart, continue shopping or check out.

If you click "Continue Shopping", you are returned to the site. You can view your cart again either by clicking the View Cart button on the left hand menu or by clicking "Add to Cart" to purchase another item. If you click "Check Out", you will enter the PayPal payment flow. system

Shipping And Handling: All orders received before 12 o clock midday UK time will despatched within 24 hours by Royal Mail 1st Class Recorded Delivery. If this is not possible we will notify you. All orders will incur a £4.00 delivery charge.

The above only applies to orders for UK mainland, any UK offshore or international orders will be liable to different charges please e-mail us to check shipping charges to these areas.

Back Orders: If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Guarantee: All Schertler Trandsducers, Preamps and Accessories are covered by the manufacturer's full 12 month warranty.

Privacy Policy: Stav Sound Services will not disclose buyers' information to third parties.

Returns Policy: Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm